With millions of users, there’s no denying that the Microsoft Outlook email client is one of the most used email platforms in the world right now, but with such advanced features, it’s easy to understand that their platform is going to experience some bugs and errors from time to time.
One of the ones I’m guessing you’ve come across since you clicked here is the [pii_email_cbd448bbd34c985e423c] error, which is stopping you from reading and sending your emails. It’s a pain, but there are solutions you can follow through with, all of which we’re going to explore today.
Why Do I Have a [pii_email_cbd448bbd34c985e423c] Error?
There are several reasons why this error may be popping up on your screen. The most common is that the Microsoft Outlook client hasn’t installed properly on your computer, perhaps due to a bug or a glitch, which has resulted in this error being shown.
Another common reason this error shows up is that you’re using multiple Outlook accounts that are signed in to the same client. While this obviously shouldn’t be a problem, it can make the error occur if it’s bugged.
The final reason why this might be the case is that you have more than one email client installed and open on your computer, which is causing a conflict between your email tasking processes, thus making this error occur.
However, no matter what the reason is, for the rest of this guide, we’re going to explore how you can fix things up and get everything working smoothly again.
How to Fix a [pii_email_cbd448bbd34c985e423c] Error
- Log into a Single Account
- Clean Out the Cache (and Cookies!)
- Use Integrated Troubleshooting
- Update (Reinstalling) Microsoft Outlook
- Contact Microsoft Support
Log into a Single Account
First things first. You’re going to want to log out of every single email account you’re signed into on your computer within the Microsoft Outlook client, and then just sign into one account. In most circumstances, this will be the main fix to the [pii_email_cbd448bbd34c985e423c] error.
Clean Out the Cache (and Cookies!)
No matter whether you’re working with your email client or you’re having a problem with your browser, cleaning out the cache and your stored cookies is always a good solution to try. Sure, you’ll lose your saved passwords, but you can always put them back in again, and the fresh start will speed up your browser and will remove any glitched or bugged files that could be causing the [pii_email_cbd448bbd34c985e423c] error.
Use Integrated Troubleshooting
Microsoft Outlook comes with its own built-in troubleshooting center that is designed to fix errors like the [pii_email_cbd448bbd34c985e423c] error. If the methods above haven’t been successful at removing the error, then this is your next point of call.
Just open the troubleshooting center on your Windows PC and wait for the automatic wizard to fix the problem. You can do this by;
- Pressing the Start button and searching for ‘Settings.’
- Under the System Settings tab, select the ‘Update and Security option.
- Click the Troubleshoot option, and search for Pii errors.
- Select the fix option and follow the onscreen instructions
Update (Reinstalling) Microsoft Outlook
You may be experiencing a bug because the version of Microsoft Outlook you’re using is outdated and requires an update. Open the client (if you can) and click the Update option at the top of the screen.
Alternatively, you can download the latest version from the Microsoft Outlook website and basically reinstall the software onto your computer, which is another way of saying you are refreshing reinstalling your client, which should remove any installation errors that are causing the [pii_email_cbd448bbd34c985e423c] notification to pop up.
If the other simple methods in this guide don’t work, then you’re always going to want to try a fresh install like this because it’s going to prevent you from having a [pii_email_cbd448bbd34c985e423c]. These errors can only come from bugged installs.
Contact Microsoft Support
If the worst comes to worst and you’re really having a problem, and a fresh install doesn’t even fix the [pii_email_cbd448bbd34c985e423c] error, then you’ll have no other choice than contacting Microsoft Support and getting the issue resolved manually.
However, this can be a lengthy process, so only commit to it if you really can’t get the software working properly. However, you should never need to use this method to fix a [pii_email_cbd448bbd34c985e423c].
George J. Newton is a tech writer and blogger at Academic brits. 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